Privacy Policy

Effective date: 11 June 2026

United Black Cats Pvt Ltd (“Black Cats®”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, request a quote, call us, chat on WhatsApp, or use our CCTV consultation and installation services.

1. Information we collect

We may collect the following information when you interact with us:

  • Name, phone number, email address, and address or site location
  • Details you share in quote forms, phone calls, WhatsApp messages, or live chat
  • Business or property information needed for CCTV planning and installation
  • Technical data such as IP address, browser type, device information, and pages visited
2. How we use your information

We use your information to:

  • Respond to enquiries, provide quotations, and arrange site surveys
  • Deliver, install, and support CCTV products and services
  • Communicate with you about orders, appointments, service updates, and support
  • Improve our website, customer experience, and marketing effectiveness
  • Comply with legal, regulatory, and security requirements
3. Sharing of information

We do not sell your personal information. We may share information only when necessary with:

  • Service providers who help us operate our website, CRM, chat, payment, or delivery systems
  • Installation partners or technicians involved in fulfilling your request
  • Law enforcement or authorities when required by applicable law
4. Cookies and website tools

Our website may use cookies and similar technologies to remember preferences, measure traffic, and improve performance. We may also use third-party services such as analytics, live chat, embedded videos, and font/content delivery networks. These providers may process limited technical data according to their own policies.

5. Data retention

We retain personal information only for as long as needed to provide services, maintain business records, resolve disputes, and meet legal obligations.

6. Data security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

7. Your choices

You may request access to, correction of, or deletion of your personal information, subject to legal and contractual requirements. You may also opt out of promotional communications at any time.

8. Children’s privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. The revised version will be posted on this website with an updated effective date.

10. Contact us

If you have questions about this Privacy Policy or how we handle your data, contact us:

United Black Cats Pvt Ltd
No. 7, Gayathri Nagar, Tambaram East, Chennai, Tamil Nadu, India
Phone: 7557 7557 37
Email: sales@blackcatsgroup.com

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